Frequently Asked Questions
If you can’t find what you are looking for, reach out to us on our Contact Us page.
How do I find florists near me?+
You can allow location access or manually enter your ZIP code, city, or address. FloristHub will display a map of available florists in your area.
How do I place an order or request a quote?+
Visit any florist’s profile, customize your bouquet by selecting from their offerings, choose a date/time, and submit your request directly through the platform.
Do I need to make an account to place an order?+
No account is required! You’ll just need to provide your email or phone number so the florist can follow up with you.
How do I make payments to the florist?+
FloristHub has Stripe integration where you can pay florists securely and directly through the platform at checkout.
Can I message a florist before ordering?+
Yes, FloristHub includes a built-in messaging feature within the Florist page. This allows you to communicate directly with Florist to confirm details, ask questions, or coordinate delivery—all in one place.
What happens if my date isn’t available?+
Each florist sets their own availability. If a date is unavailable, it will be disabled in the calendar, or the florist may follow up to propose an alternate time.
Can I leave a review?+
Yes! After your order is fulfilled, you’ll have the option to leave a rating and comment on the florist’s profile.
What if I need to change or cancel my request?+
You can contact the florist directly on FloristHub through the messaging option, or by using the email or phone you provided during checkout. They will work with you on any changes or cancellations.